At sky77, your privacy is not an afterthought — it is a core design principle. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a registered player on the sky77 platform.
Six pillars underpinning sky77's commitment to data privacy for every player across Indonesia and beyond.
Every data transmission between your device and sky77's servers is protected by industry-standard 256-bit TLS encryption. Your personal information and financial details are never sent in plain text.
sky77 does not sell, rent, or trade your personal data to third-party marketing companies. Your information is used exclusively for operating the platform, processing transactions, and improving your experience.
Access to player data within sky77 is restricted on a strict need-to-know basis. All staff handling personal data are trained on data protection obligations and bound by confidentiality agreements.
sky77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Data is securely deleted or anonymised once no longer required.
You can request access to, correction of, or deletion of your personal data at any time by contacting sky77 support. Data subject requests are handled within 30 days of receipt in accordance with applicable data protection frameworks.
Identity documents submitted for KYC verification are processed in a secure, access-controlled environment and are not stored beyond the period required for regulatory compliance and anti-money-laundering purposes.
1.1 sky77 ("we", "us", "our") operates the online gaming platform accessible at sky77.ws. We are committed to handling your personal data responsibly, transparently, and in compliance with applicable international data protection standards.
1.2 This Privacy Policy applies to all individuals who visit, register on, or interact with the sky77 platform, including registered players, prospective players who browse the site without registering, and individuals who contact sky77 support.
1.3 sky77 primarily serves the Indonesian market, with a player base spread across major cities including Jakarta, Surabaya, Bandung, Medan, Bali, Makassar, Yogyakarta, and Semarang. Where the data practices described in this Policy are relevant to Indonesian residents specifically — for example, the types of payment data we hold — this is noted explicitly in the relevant section.
1.4 This Policy should be read alongside sky77's Terms & Conditions. In the event of any inconsistency between this Policy and the Terms, the Terms shall prevail to the extent of the inconsistency, except in relation to data protection matters where this Policy shall govern.
2.1 sky77 collects the following categories of personal data:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID number (e-KTP for Indonesian residents), gender | Registration / KYC |
| Contact Data | Email address, Indonesian mobile number, residential address | Registration |
| Financial Data | Bank account numbers (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal records | First deposit / ongoing transactions |
| Identity Verification Documents | Scanned or photographed copies of government-issued ID, proof of address documents, selfies for liveness verification | KYC verification |
| Gaming Activity Data | Bet history, game session records, wagering amounts, win/loss records, bonus usage, game preferences | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps | Every platform visit |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | Support interactions |
| Responsible Gaming Data | Self-imposed deposit limits, cooling-off activations, self-exclusion requests, responsible gaming tool usage | When tools are activated |
2.2 sky77 does not collect sensitive special-category data such as biometric data (beyond document liveness checks required for KYC), health data, racial or ethnic origin, political opinions, religious beliefs, or trade union membership.
3.1 Directly from you: When you complete the sky77 registration form, submit KYC documents, make a deposit or withdrawal, contact support, participate in promotions, or configure your account settings.
3.2 Automatically via the platform: When you access sky77.ws, our servers automatically record technical data including your IP address, browser type, device identifiers, and session activity. This data is collected using server logs, cookies, and similar tracking technologies (see Section 9).
3.3 From payment providers: When you make a deposit or withdrawal via a local Indonesian bank (BCA, BRI, BNI, Mandiri, etc.) or e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja), the relevant payment provider shares transaction confirmation data with sky77 to allow us to credit or debit your account balance.
3.4 From identity verification services: Where sky77 uses a third-party KYC service provider to assist with identity document verification, that provider may return verification results and risk scores to sky77. The provider does not retain your documents beyond their own contractual retention periods.
3.5 From fraud prevention and security tools: sky77 uses automated fraud detection systems that analyse patterns in login behaviour, transaction data, and device fingerprinting to identify suspicious activity. These systems process personal data in automated form.
4.1 sky77 uses your personal data for the following purposes:
4.2 sky77 does not use your personal data for fully automated decision-making that produces legal or similarly significant effects without human review, except for initial fraud screening and KYC checks which are subject to human oversight before any final adverse decision is taken.
5.1 sky77 processes your personal data on the following legal bases:
| Legal Basis | When We Rely on It |
|---|---|
| Contract performance | Processing necessary to register your account, deliver gaming services, and process transactions — the core of our contractual relationship with you. |
| Legal obligation | KYC verification, anti-money-laundering monitoring, age verification, and any other processing required by applicable law or regulation. |
| Legitimate interests | Fraud prevention, security monitoring, platform improvement, and responsible gaming interventions, where our interests do not override your fundamental privacy rights. |
| Consent | Direct marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. |
6.1 sky77 does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for the relevant purpose:
6.2 All third parties with whom sky77 shares personal data are contractually required to protect your data to a standard no less rigorous than sky77's own data protection commitments, and to use your data only for the specified purpose for which it was shared.
7.1 sky77 operates as an internationally licensed platform. Some of sky77's infrastructure, service providers, and game studio partners are located outside Indonesia. Your personal data may therefore be transferred to and processed in countries other than Indonesia.
7.2 Where such transfers occur, sky77 takes steps to ensure that your personal data receives an equivalent level of protection to that which it receives in Indonesia. These steps may include entering into standard contractual clauses with the receiving party, relying on adequacy determinations, or applying other transfer safeguards recognised under applicable data protection frameworks.
7.3 By registering on sky77, you acknowledge that your data may be processed in jurisdictions outside Indonesia in accordance with this Policy.
8.1 sky77 retains personal data for as long as necessary to fulfil the purposes described in this Policy. The following indicative retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years following account closure |
| KYC documents | 5 years following the completion of the relevant KYC process |
| Financial transaction records | 5 years following the transaction date |
| Gaming activity records | Duration of account plus 2 years following account closure |
| Support communications | 3 years following resolution of the relevant interaction |
| Technical / log data | 12 months on a rolling basis |
| Marketing preferences | Until opt-out or account closure, whichever is earlier |
8.2 Where sky77 is required by law to retain data for longer than the periods above, the legal requirement shall prevail. Where data is no longer required, it is securely deleted, anonymised, or pseudonymised so that it can no longer be attributed to an identifiable individual.
9.1 sky77 uses cookies and similar tracking technologies (including pixel tags and local storage) on the sky77.ws platform. Cookies are small text files placed on your device that help us recognise you across sessions, maintain your login state, and understand how you interact with the platform.
9.2 sky77 uses the following categories of cookies:
9.3 You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to or using the sky77 platform. Disabling other cookie categories will limit certain functional or personalisation features but will not prevent basic platform access.
9.4 sky77 does not use third-party advertising cookies or cross-site tracking cookies for behavioural advertising purposes.
10.1 Subject to applicable law and certain legal exceptions, you have the following rights in relation to the personal data sky77 holds about you:
Request a copy of the personal data sky77 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where no legal basis for retention remains.
Request that we limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format where technically feasible.
Object to processing based on legitimate interests, including direct marketing.
10.2 To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Subject Request". sky77 will respond within 30 calendar days of receiving a valid, complete request. We may require identity verification before processing your request to protect against fraudulent access to other players' data.
10.3 Some rights are subject to exceptions. For example, sky77 cannot erase transaction records that are subject to a legal retention obligation, and cannot restrict processing that is strictly necessary to detect fraud or comply with anti-money-laundering law. Where an exception applies, sky77 will explain this in its response to your request.
11.1 sky77 is strictly for adults aged 21 and above. The platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21.
11.2 If sky77 discovers or is notified that it has collected personal data from an individual under 21, it will immediately suspend the associated account, delete the personal data, and refuse any withdrawals of funds deposited through that account in compliance with applicable law.
11.3 If you believe that sky77 may have collected personal data from a person under 21, please notify us immediately at [email protected]. We take such reports seriously and will investigate them promptly.
12.1 sky77 implements a layered approach to data security, combining technical, organisational, and procedural safeguards to protect personal data against unauthorised access, disclosure, alteration, or destruction. Our key security measures include:
12.2 Despite these measures, no system connected to the internet can be guaranteed to be completely secure. In the event of a personal data breach that is likely to result in a high risk to the rights and freedoms of affected players, sky77 will notify affected players without undue delay in accordance with applicable breach notification obligations.
13.1 The sky77 platform may contain references to third-party services, including payment providers and game studios. While sky77 takes care to work only with reputable partners, sky77 has no control over the data practices of third-party websites or services accessed outside the sky77.ws domain.
13.2 This Privacy Policy applies only to the sky77 platform. sky77 is not responsible for the privacy practices of any third party. We encourage you to review the privacy notices of any third-party service you use in connection with your sky77 account, including your bank's or e-wallet provider's privacy notice.
14.1 sky77 may update this Privacy Policy from time to time to reflect changes in data processing practices, applicable law, or platform features. The revised Policy will be published on this page with an updated revision date in the page header.
14.2 Where an amendment materially affects your rights as a data subject, sky77 will provide notice via the platform or your registered email address before the amendment takes effect. Continued use of sky77 following the effective date of a Policy amendment constitutes your acknowledgement of the updated Policy.
14.3 We encourage you to review this Policy periodically. If you have concerns about any amendment, please contact sky77 support before the amendment takes effect.
15.1 For all data protection enquiries, data subject requests, or privacy-related complaints, please contact the sky77 data protection team using the details below:
15.2 If you are not satisfied with sky77's response to a privacy complaint, you may escalate the matter to the data protection supervisory authority or regulator in your jurisdiction. sky77 will cooperate with any legitimate regulatory investigation into its data processing practices.
15.3 For general platform enquiries, please visit the FAQ page or the About Us page. For responsible gaming support, please visit the Responsible Gaming page.
Now that you understand how sky77 protects your data, explore the platform with confidence. Sports betting, live casino, and 500+ slot games await — all in a secure, encrypted environment.